Privacy Policy

Auto Camp Drina
Patkovina bb, 73300 Foča, Bosnia and Herzegovina
Email: autocampdrina@gmail.com
Phone: +387 66 230 990

Booking & contact form: First name, last name, email address, phone number, accommodation preference, number of guests, travel dates, and any optional message you provide.

Website analytics: IP address (anonymised), browser type, pages visited, session duration, and referral source — collected automatically via Google Analytics.

Booking management: We process your personal data to handle your reservation, answer questions, and confirm your visit (legal basis: performance of a contract — Art. 6(1)(b) GDPR).

Website analytics: We analyse aggregated, anonymised usage data to improve site performance (legal basis: legitimate interest — Art. 6(1)(f) GDPR).

EmailJS (Podium / EmailJS Ltd): We use EmailJS to deliver booking form submissions to our inbox. Your form data is transmitted through their infrastructure. EmailJS privacy policy: emailjs.com

Google Analytics (Google LLC): We use Google Analytics 4 to understand how visitors interact with our website. Data is anonymised and aggregated. Google's privacy policy: policies.google.com/privacy

We do not sell, rent, or share your personal data with any other third parties.

Our website uses cookies placed by Google Analytics to collect anonymised usage statistics. These are analytics cookies only — we do not use advertising or tracking cookies. You can disable cookies in your browser settings at any time without affecting the core functionality of the site.

Booking data: Retained for up to 2 years after your stay to handle any follow-up queries or disputes, then securely deleted.

Analytics data: Retained according to Google Analytics default retention settings (14 months). IP addresses are anonymised immediately.

If you are located in the European Economic Area, you have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your data ("right to be forgotten")
• Restriction — request that we limit how we use your data
• Portability — request your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interest

To exercise any of these rights, contact us at autocampdrina@gmail.com. We will respond within 30 days.

All form submissions are transmitted over encrypted HTTPS connections. We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

We may update this Privacy Policy from time to time. The current version is always available on this page. Last updated: April 2026.

For any privacy-related questions, contact us at autocampdrina@gmail.com. You also have the right to lodge a complaint with your local data protection authority.